Meet The Team

Kendra’s journey to becoming a hygienist has been anything but conventional. Her career began in the Navy, followed by roles in sales and customer service within the communications sector. However, it is in her current role as a hygienist that Kendra finds the deepest fulfillment, particularly in helping patients achieve and maintain optimal oral health. She skillfully combines the use of advanced technology with a warm, personal touch, and is noted for her “exceptional patience.” Kendra excels at helping patients navigate the challenges of changing habits and collaboratively finding solutions that suit their individual needs.

She is particularly dedicated to educating patients about the importance of periodontal (gum) health, understanding that gum disease can have systemic effects on the body’s overall health. Kendra played a key role in implementing the “PREVISOR” periodontal disease risk assessment tool at our clinic, training the team and integrating it into our hygiene appointments, significantly impacting our patients’ health and helping them preserve their teeth.

Since joining our practice in 2006, Kendra has obtained certifications in local anesthesia, in-office teeth whitening, administering and monitoring nitrous anesthesia and soft-tissue laser therapy. Outside of work, she is an avid outdoors enthusiast, enjoying time with her family and actively participating in sports. A native of New Hampshire, Kendra currently resides in Merrimack with her husband and sons.

Shanna initially joined our practice in 2007 as an intern from the dental assisting program at NHTI, impressively completing two rotations with us instead of the usual one. Her excellent fit with our team led her to become a permanent member shortly after her graduation. In 2011, Shanna earned her national certification as a dental assistant, recognizing her advanced skills and knowledge. Her dedication to dental care propelled her to become a certified hygienist in July 2019.

Shanna is a cornerstone of our practice, always eager to assist patients, dentists and staff. Known for her proactive approach, she consistently anticipates the needs of others. She is passionate about educating patients on the connection between oral and systemic health, empowering them to take optimal care of their well-being. Patients frequently praise the seamless and caring manner in which they receive their treatment, and they value the thoughtful follow-up call Shanna makes after each appointment.

As a leader, Shanna plays a crucial role in maintaining the efficiency and organization of our clinical area. Her infectious joy and laughter not only uplift our team but also resonate with patients, creating a warm and enjoyable atmosphere.

Outside of work, Shanna relishes motherhood with her five wonderful daughters. She resides in Manchester with her family and enjoys spending her free time socializing with friends.

Danielle received her bachelor’s and master’s degree from Forsyth School of Dental Hygiene at MCPHS University. She is certified in local anesthesia, in-office teeth whitening and laser therapy. She has been a dental assistant for 11 years ever since high school! She is also an adjunct instructor at the dental hygiene program at NHTI in Concord where she loves sharing her knowledge and experiences with aspiring dental hygienists. Danielle loves meeting new people and helping them feel better than when they came in. She is gentle yet extremely thorough, and a little of a perfectionist. She will not let a patient leave until they are satisfied. Danielle is a new Hampshire native who is married and has one son. Her hobbies include reading, walking and going to the lake or ocean.

Jillian graduated as a dental assistant from NHTI in July 2020, holding certifications in dental radiology and CPR. Her background includes working in a family-friendly restaurant and preschool daycare, enriching her skills in patient care. Jillian thrives on helping patients achieve their ideal smiles and is known for her outgoing and personable demeanor, making her a hardworking and dependable team member. She particularly values the collaborative environment at New Hampshire Center for Comprehensive Dentistry.

Outside of work, Jillian leads an active lifestyle that includes horseback riding, hiking and camping with her friends and family. She began horseback riding at age 14 and has nurtured this passion ever since. A true animal lover, Jillian has two dogs, Bruno and Azula, and a rabbit named Lucky. She enjoys taking her dogs for walks and to the park, especially on pleasant days, and often includes them in her camping adventures.

Originally from Yerevan, Armenia, Liliya relocated to New Hampshire from Florida along with her family. With over 12 years of experience in dental assisting, she is certified in expanded functions and radiography. Liliya is passionate about dentistry and dedicates herself to ensuring patients are comfortable and at ease. Outside of her professional life, she enjoys cooking, gardening, traveling and quality time with her family. Additionally, Liliya is fluent in both Armenian and Russian.

Shannon is a dedicated Dental Assistant with over two years of experience in the dental field. She holds certifications in X-rays and CPR, equipping her with the skills necessary to provide quality patient care.
Having personally experienced significant dental fear and undergoing extensive work on her own teeth, Shannon is passionate about helping others navigate their dental health journeys. Her empathetic approach allows her to connect with patients who may share similar fears. Before entering the dental field, Shannon worked in various roles within the service industry, including hospitality and EMS. Her inherent desire to help people has always been a driving force in her career.

Shannon enjoys hiking and spending time outdoors with her partner and their pup. She has a keen interest in geology and ornithology, with a goal of visiting every national park. Shannon resides in a multigenerational household filled with numerous pets, further enriching her vibrant family life.

Heather attended Middlesex Community College, where she studied graphic design. She is CPR and Infection Control certified, bringing valuable skills to her role as a financial coordinator at NHCCD, where she has worked for one year. Passionate about dentistry, Heather is excited about the opportunity to learn and make a difference by helping patients feel more comfortable with their smiles. She looks forward to coming to work each day, and feels grateful to be part of an amazing team. Patients appreciate Heather’s easy-going and outgoing personality, which helps her connect with them effortlessly. Known for her fun sense of humor, she takes pride in her hardworking nature and values her role at NHCCD. Before transitioning to dentistry, Heather worked in retail management, where she gained several years of experience. Her desire for a career that would allow her more time with her children led her to embark on this new journey in dentistry. She enjoys meeting new people daily and has found it rewarding to make a positive impact on someone’s day through simple acts of kindness.

Heather is family-oriented, cherishing the close relationships she has with her children and family, and is a devoted mother of three children. In her free time, she loves having new adventures with her kids, spending time with friends, traveling and baking.

Caroline is a licensed dental assistant with nearly 10 years of experience in the dental field. After starting her career as a dental assistant, she transitioned to roles at the front desk and as a treatment coordinator. She holds a radiology certificate from Boston University and is certified in Infection Control and CPR. Caroline finds joy in witnessing the transformations in patients’ smiles and values the interactions she has with them.

Originally from Brazil, she moved from Boston to New Hampshire in 2023 with her husband and two Pomeranian dogs. She speaks Portuguese and is currently learning Spanish to enhance her communication skills with patients. When not at the office, Caroline enjoys cooking, traveling with her husband and spending quality time with her dogs.